Tell us about how you got interested in user experience design and what brought you to the UX Certificate.
I am always interested in design, especially digital product design. However, I found that creative work is usually subjective, meaning that it always partly depends on each person’s experience and perspective and it is not easy to achieve the best design solution.
After reading about the UX design certificate of UCLA Extension, I know right away that this is what I was looking for and I wanted to learn in more detail to develop and enhance my design capability. I gained not only visual problem-solving skills but also research and analytical skills to validate my work.
What’s something about UX design that beginning students might not realize?
I notice that most people usually focus on qualitative data such as user interviews or user testing and overlook the importance of quantitative data. Both types of data could complement each other and lead to a more preferable design solution.
Knowing the limitation of the technology is also important. It is very beneficial to know some basic coding skills to know what is feasible and to be able to communicate with the web development team.
What was your favorite course and why?
I enjoyed studying many courses here, however, User Experience II: Iteration is my favorite course. I had a chance to learn about service design which is challenging and enjoyable. I learned to look beyond the computer or mobile screens and was able to pay more attention to the end-to-end experience for a business.
Students also had a chance to work together as a team which was a valuable experience because people from different countries and different backgrounds can exchange views and experience with each other.
If the phone rang right now and somebody offered you your dream job, who are they, and what’s the job?
A company that provides digital product design service such as an application or website design which focuses mainly on creating the best experience for their users both visually and usability and work closely with the clients and their users for the best design outcomes.
Where do you see yourself professionally in 5 years?
My goal in 5 years is to be a well known senior UX designer in an agency or a tech company. I also have a strong passion for teaching, so I also would like to teach design or other subjects as much as I can and hopefully have my own academic institution one day.